Shipping Policy

Hi there! Thank you for choosing Viventiq.com. This Shipping Policy explains how we'll get your beautiful canvas wall painting to you. By placing an order, you agree to these terms.

Shipping and Delivery

We'll get your order to you quickly! Your order will be shipped within 1-3 business days.

IMPORTANT NOTE: No Dispatch on Sundays, Festivals & Holidays.

Delivery times vary

* Metro cities: 3-7 business days

* Non-metro cities: 5-10 business days

Please note that unexpected events, like bad weather or holidays, might affect delivery times.

Shipping Charges

Great news! Shipping is on us for orders over ₹ 2000. 

For orders below ₹2000, a small shipping fee will apply

Order Tracking

Once your order is on its way, we'll send you a tracking number via email or SMS. You can use this to track your package on the courier's website.

Packaging

We carefully pack your canvas wall painting for home decoration to ensure it arrives in perfect condition. If your package looks damaged when it arrives, please let us know right away.

Delivery Issues

Incorrect Address: Please make sure that your delivery address is accurate. We are not in any case responsible for delays or non-delivery due to incorrect or incomplete addresses.

Undelivered package: 

Don't worry if you're not home when the courier arrives. They might try again or hold your package for pickup. You can check the courier's website or app for updates.

International Shipping

Currently, we ship only within India. International shipping options will be introduced soon.

Contact Us

For any shipping-related queries, please contact our support team:

Email: Viventiqonline@gmail.com

Phone: 8383884616

Customer support hours: Monday to Friday, 10 AM - 6 PM IST

Thank you for shopping with Viventiq. We are committed to delivering your orders with care and efficiency.